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Help > FAQs > Troubleshooting > I can not install your phone application
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I cannot initiate a callback through SMS
I cannot make a call
I forgot my password
I can not install your phone application
I can not install your phone application
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First of all, check that the model and a platform of your mobile phone are supported (Usually, yes). Base on your mobile phone platform use correspondent installation manual that you can download from our technology website.