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Tarification's rules
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The tarification's rules
Common tarification's rules are described in “Terms of service”.
This tarification rules can be changed according to the terms, specified in “Terms of service”.
Callback tarification's rules
The cost of the call when you are using “call back” is calculated as the sum of call’s costs to both calling parties.
The call rate of each calling party starts since answering.
The cost of incoming call to your phone is identifying by the telecommunication provider (which provided to you phone number for making calls) and doesn’t include in E1tele.com’s rates.
If you use SIP-phone or other device, making connection by transferring data through internet by SIP protocol, as one of the parties using “call back”, and this device is working through SIP-server of E1tele.com network, this call is calculated as the cost of call-in to another party. In this case, call to initiator of connection is free of charge.
The cost of incoming call to your phone is identifying by the telecommunication provider and doesn’t include E1tele.com’s rates.
The call will be by using the call-back technology, if you make a call by:
  • Sending SMS from your mobile phone (E1:SMS)
  • Call to the number (E1:Callback)
  • “Make a call” section on the site (E1:web)
  • Monitor (E1:Monitor)
  • Initiation a call through downloading application from the mobile phone (E1:MobiDialer)
  • Special application to Outlook (E1:Outlook)
To specify rate, you may call to the support.
Call-in tarification's rules
The tarification of call through Call-in starts at the moment of answering by the opposite party.
The call is made through the technology of the Call-in, if you use SIP-number to order a call or the call to the Call-in access number.
To accurate the information about the rates, you can may contact to the customer support.
SIP-call tarification
The calls between SIP-numbers of the E1tele.com(subscribers, using SIP-phone, PBX and other SIP-devices that work through SIP-server E1tele.com) are free of charge.
The calls to the SIP- subscribers of the other networks are rated in accordance with the special agreement.
The call to Skype, MSN, Gtalk, ICQ, Yahoo Messenger
Now the calls for the subscribers of the E1tele.com network are rated as the calls to SIP-number.
If you use messenger as one of the party of call-back, the rates can be calculated as a cost of Call- in.
If you use messengers as both sides using call back, such call is free of charge.
If you use messengers as a party, whom you call using by Call-in method, this call is free of charge too.
Other tarification rules
The cost of sending SMS or data transfer service (GPRS, 3G, HSDPA and etc.) are defined by your communication provider and is not included in E1tele.com’s rates.
The cost of internet traffics, used for the call, is identified by your internet provider and is not included in E1tele.com’s rates.
The cost of the call from your phone to the Call-in access number is identified by your communication provider and is not included in E1tele.com’s rates.